Reference

okjkt1 Privacy Policy for Your Account

The okjkt1 Privacy Policy explains what we collect when you create an account, verify your phone, use DANA or QRIS, and move through the mobile lobby.

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ACCOUNT HELP

Three Ways To Ask About Privacy

A clear support path helps you resolve a privacy question without sending sensitive details through an unrelated channel. Start from the account area and open the support route beside the cashier, then describe whether your request concerns phone verification, a DANA receipt or another account record. We may ask for a reference number rather than a full wallet credential. If you are in Surabaya or elsewhere in Indonesia, the same account-linked route applies where local law permits.

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Account access route

If your phone verification does not complete, open the account support route and state that your request concerns the Privacy Policy. We use the account reference and verification status to locate the right record without asking you to disclose a wallet PIN.

Wallet status route

For a DANA, OVO, GoPay or QRIS receipt question, include the transaction reference and visible status. Our support path beside the cashier helps us separate a payment record request from a general account access question.

Data request route

To ask for a copy, correction or removal review, use the account-linked privacy contact and describe the exact record. We may confirm your phone before discussing account data, because the request must reach the person connected to it.

CONTROL LAYER

Privacy Controls From Login To Mobile

We handle Privacy Policy requests through the same account path used for phone verification, so a change request can be matched to the correct record.

Phone verification

Before we discuss account data or apply a requested change, we may confirm the phone attached to your account. This step reduces the chance that another person receives wallet records, login details or a copy of your stored data.

Mobile session data

When you move from login to the lobby on a phone, we may record device, browser and session signals needed for access protection. These records help us identify unusual sign-in patterns and are handled under this Privacy Policy.

Cookies and storage

Our cookies can keep a sign-in session active and remember essential page behaviour. You can manage browser cookie settings, but restricting them may interrupt account access or require you to verify your phone again.

Payment references

For DANA, QRIS, bank transfer and virtual account activity, we keep the reference and status needed to reconcile your account. We do not need your wallet PIN to investigate whether a receipt reached the correct account.

Retention requests

We keep personal records only for the period needed for account operation, dispute handling and applicable legal duties. You can ask what remains connected to your account and request removal where that action is available.

Policy changes

If we change how personal data is handled, we update this Privacy Policy and identify the relevant section. Check the policy page before opening an account or continuing after a material change to our data practices.

Privacy Policy Questions Before Account Access

These answers address the searches we hear most often about the okjkt1 Privacy Policy. They cover the account step, wallet references, mobile cookies, privacy requests and the support path used when a record needs attention. If your situation is different, contact us through the account-linked route beside the cashier, and we will identify the correct next step where local law permits.

The okjkt1 Privacy Policy covers account details, phone verification, mobile session signals, cookies, wallet references and lobby activity connected with your account. It also explains how we respond to access, correction, deletion and retention questions, subject to local law.

We use your phone number to create and protect the account, complete the required verification step and confirm a privacy request. If you ask about DANA, QRIS or account history, phone confirmation helps us avoid sharing records with the wrong person.

Yes. The Privacy Policy covers transaction references, visible status and receipt details linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those details to match a payment event to your account and investigate status questions.

Open the account-linked support route beside the cashier and state that you want a copy of your personal data under the okjkt1 Privacy Policy. Include your account reference, then complete phone confirmation if requested so we can check the request safely.

You can request a correction or removal review through the privacy contact linked to your account. Tell us which record is wrong or no longer needed. We assess the request against account operation, dispute handling, retention duties and local law.

The Privacy Policy describes cookies and browser storage used for essential sign-in continuity, page functions and session protection. If you block them, the mobile path from login to the lobby may require another verification step or may not work fully.

Yes. Where local law permits, you can ask which account, payment or support records remain stored and why. Use the account-linked privacy route, and we will explain the applicable retention reason without asking for your wallet PIN.

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